“Thank you very much for an excellent job in fitting new carpets to my lounge, dining room, hall, stairs and landing. You were very professional and prompt in providing us with a quotation and booking the job in. You gave me excellent advice regarding the damp problem in my dining room.
Your carpet fitters arrived on time and were both courteous and hard working – we were impressed. My wife and I would have no hesitation in recommending you or your company to others.”
Christy McGrath – Cheltenham – Carpets

“I had to write to thank you for the excellent service your company provided in renewing our kitchen flooring.
At the initial meeting you took much time in talking us through the various options available. Having handled various samples and listened to your valuable advice, we made our selection.
The new floor was laid last week and I have to express my delight in the way the work was carried out. Your team were courteous and tidy and the job was completed with the minimum fuss and bother. The finished floor looks brilliant.
Please pass on our thanks to all those involved. I shall have no hesitation in recommending you to my friends and colleagues.”
Mrs Davis – Tewkesbury – Karndean

“Just a quick note to thank you and your fitters for levelling and refitting the kitchen flooring. My wife and I are delighted with the new flooring; it has totally transformed our kitchen.
We were particularly impressed with your positive attitude to ensuring our satisfaction and we will certainly be recommending you to our friends and neighbours and talking to you again regarding new carpets in the future.”
Mr Stephens – Cheltenham – Vinyl

“I’d like to thank all of you for a truly magnificent service. Choosing a wood floor for the cottage was made easy by you. The oak flooring I now have is a real showpiece for the property and I get a many great comments about it.
From all the other suppliers, you were by far the most knowledgeable about the products and gave me invaluable advice.
From start to finish I cannot fault your service. I have already passed your details to others who I know want wood flooring.”
Mr Haidon – Long Compton – Wood Flooring

“We are delighted with our new wood floor. We have had so many people ask us where we got it from and who did the fitting. So, hopefully you may be getting some extra trade. Thanks again”

Mrs Buffin – Charlton Kings, Gloucestershire - Wood Flooring

“Thank you for supplying and fitting our new carpets, they look fantastic and a job well done. Your work and quality will be recommended to all my associates.”
Mr & Mrs Poole – Gloucester - Carpets

“I would like to take this opportunity to thank all of the team, especially Charlie for your friendly, efficient and helpful approach, and also for your commendable patience in the face of our dithering and delays. It will not escape your notice that we have a house full of carpets that will need replacing at some point – we know where you are!”
Mr Workman – Southam - Wood Flooring & Carpets

“I would like to thank you all for the trouble you have taken to re-establish the basement of my property after it was flooded. I am very satisfied with the results.”
Brigadier Montagu – Montpellier Cheltenham, Gloucestershire - Damp Proofing & Carpets

“We would like to thank you for doing such a great job in our lounge/diner – it looks amazing! We’ll be in touch in a few months once we get round to doing the hall, stairs and landing.”
Miss Williams – Cheltenham, Gloucestershire - Carpets

Customer feed back is great. It tells us when we are doing a good job as well as highlighting any areas for improvement. We appreciate it. Here are a few examples comments from customer letters.